Privacy Policy

Last updated: February 22, 2026

Introduction

My Easy Hote (hereinafter "we") places great importance on the protection of your personal data. This privacy policy describes the data we collect, why we collect it and how we use it when you use our service accessible from myeasyhote.com.

Data Controller

The data controller is Axel Letourneau, operating under the trade name My Easy Hote (sole proprietor, SIRET 92884523900039). For any questions, contact us at [email protected].

Data Collected

We collect the following data:

  • Registration data: first name, last name, email address
  • Billing data: payment information processed by Stripe (we do not store your bank details)
  • Usage data: pages visited, booklet viewing duration, aggregated statistics
  • Technical data: IP address, browser type, device used
  • Created content: welcome books, texts, images and associated settings

Purpose of Processing

Your data is used to:

  • Create and manage your user account
  • Provide the welcome book creation and sharing service
  • Process payments and manage subscriptions
  • Send transactional emails (confirmation, password reset)
  • Improve the service through usage statistics
  • Ensure security and prevent fraud

Legal Basis

The processing of your data is based on: contract performance (service provision), your consent (non-essential cookies, marketing communications), our legitimate interest (service improvement, security) and our legal obligations (billing, legal retention).

Data Sharing

Your data is never sold. It may be shared with: Stripe (payments), Vercel (hosting), and transactional email services. These providers are subject to their own privacy policies and comply with GDPR.

Data Retention

Your data is retained for the duration of your use of the service. After account deletion, your personal data is erased within 30 days. Billing data is retained for 10 years in accordance with legal obligations.

Your Rights

Under the GDPR, you have the following rights:

  • Right of access: obtain a copy of your personal data
  • Right of rectification: correct inaccurate data
  • Right of erasure: request deletion of your data
  • Right to portability: receive your data in a structured format
  • Right to object: object to the processing of your data
  • To exercise these rights, contact us at [email protected]. You may also file a complaint with the CNIL (French data protection authority).

Cookies

We only use cookies strictly necessary for the operation of the service (authentication, session preferences). No advertising, tracking or third-party analytics cookies are used.

Security

We implement appropriate technical and organizational measures to protect your data: HTTPS encryption, restricted data access, secure hosting on Vercel.

Changes

We reserve the right to modify this privacy policy at any time. In case of substantial changes, you will be notified by email or by a notification on the service.